Instead of •judging• people who are stuck between a rock and a hard place, we all — but especially us tech folks! — should spend some time •actually learning• what’s locking people in to a platform going bad. There are some answers in the original QP. Here are some guesses of my own:
- Is prohibitively hard to migrate their catalog / inventory?
- Are they unsure how to proceed?
- Are they burned out on platform switching?
- Do they have some larger process that really, really works and are loath to abandon it?
- Do the alternatives not provide the same functionality?
- Will they lose contact with their supporters if they switch?
- etc.
Those are all made-up guesses, but they're all examples of •perfectly good reasons• for someone to be resistant to switching.