Tootfinder

Bias-Aware AI Chatbot for Engineering Advising at the University of Maryland A. James Clark School of Engineering
Prarthana P. Kartholy, Thandi M. Labor, Neil N. Panchal, Sean H. Wang, Hillary N. Owusu
https://arxiv.org/abs/2510.09636

Bias-Aware AI Chatbot for Engineering Advising at the University of Maryland A. James Clark School of Engineering
Selecting a college major is a difficult decision for many incoming freshmen. Traditional academic advising is often hindered by long wait times, intimidating environments, and limited personalization. AI Chatbots present an opportunity to address these challenges. However, AI systems also have the potential to generate biased responses, prejudices related to race, gender, socioeconomic status, and disability. These biases risk turning away potential students and undermining reliability of AI s…