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@davidshq@hachyderm.io
2025-07-03 15:27:08

I've been using ClickUp for a few months now...and like every other productivity tool I've used over the last number of years it has its pros and cons.
It's got a lot of features but sometimes pretty basic features don't "just work" - and that makes me unhappy. 🙁
For example, right now I have some recurring tasks that will not allow an update to their due date manually. If I set a new date it resets back to the original date. Even more concerning is that this isn't clear from the UI.
The UI acts as if the change was successful but a page refresh reveals the change didn't save.
But the real reason I wanted to post wasn't about ClickUp particularly but about chatbots in general. They verified that my issue was an actual bug and created a ticket for it but the way I've been instructed to view the ticket status is by opening the chatbot, telling it I want information on my ticket (pasting in the ticket ID) and after doing all that I get this
5/6: Umm, no. I want to see an actual ticket please. I don't want to have to talk to a chatbot to see it. Chatbots really are great for a lot of things (during the free trial of ClickUp I found the chatbot quite helpful in learning how to do things without searching through docs) but this sort of "there is a direct record", please no. Or let me paste it in and do the lookup immediately - and provide a permalink so I don't need to chat every time!
I'm sticking with ClickUp at the moment, but one of these days when I magically get a large amount of free time, I'm going to write my own solution...I've only been saying that for a few years now. ;-)
#clickup #productivity #chatbots #projectmanagement #tasks