
2025-06-16 05:47:20
If you thought the Centrelink phone line wait was bad, please, please, do not attempt to call HESTA.
A hefty percentage of the things that should be on their website are still not there. This is after a 7 week period of unavailability and another 2 weeks of being live again.
I needed to download a form (normally available on their website) to upload to Centrelink so I can renew my HCC. You have 28 days to do so. HESTA is closed on weekends. Their help bot basically tells you cal…