Tootfinder

How to Elicit Explainability Requirements? A Comparison of Interviews, Focus Groups, and Surveys
Martin Obaidi, Jakob Droste, Hannah Deters, Marc Herrmann, Raymond Ochsner, Jil Kl\"under, Kurt Schneider
https://arxiv.org/abs/2505.23684

How to Elicit Explainability Requirements? A Comparison of Interviews, Focus Groups, and Surveys
As software systems grow increasingly complex, explainability has become a crucial non-functional requirement for transparency, user trust, and regulatory compliance. Eliciting explainability requirements is challenging, as different methods capture varying levels of detail and structure. This study examines the efficiency and effectiveness of three commonly used elicitation methods - focus groups, interviews, and online surveys - while also assessing the role of taxonomy usage in structuring a…