
2025-06-09 16:13:42
“What AI sells is vastly different from what it delivers, particularly what it delivers out of the box.”
The post gives some great context on the study of “the difference between work-as-imagined (WAI) and work-as-done (WAD),” and says:
“If what we have to do to be productive with LLMs is to add a lot of scaffolding and invest effort to gain important but poorly defined skills, we should be able to assume that what we’re sold and what we get are rather different things. That gap implies that better designed artifacts could have better affordances, and be more appropriate to the task at hand.”
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