@trezzer@social.linux.pizzaWhen a customer leaves, #Backblaze asks to hear from said customer in their goodbye-mail. If the customer takes the time to write a reason, they get a mail suggesting they sign up for their ticket system followed by an answer by an AI. Then, the former customer becomes angry.
@trezzer@social.linux.pizzaExtremely frustrated with #Backblaze today. They actively block restores to non-Apple formats on a Mac - even natively supported ones like ExFAT. I explicitly want to restore to non-Apple format to achieve platform agnosticism. Now I have 8 TB stuck in their cloud and have to decide which bothersome way outside my elderly Mac Mini server I want to struggle with in order to get my data back.…