Tootfinder

The ROI of #UX is the value of your entire company, because user research is the work that determines what problem is most valuable to solve in the first place.
Trouble is, people won't believe you if you tell them this.
So the second job on top of that job is to convince people to trust us.

The ROI of UX is so massive that no one will believe you
User research makes the most difference when findings challenge closely-held assumptions. But the truth is often unpopular.

Am I the only one who likes the new #Mastodon interface?
#UX #UI

You ask your roommate to buy toilet paper. They show you the receipt as proof. The next morning, when you need toilet paper, the drawer is actually empty. This is because they used an innovative new method called Lean Shopping, where instead of buying the things they just print out a receipt — saving time and money.
This is a story about the social nature of problem framing, and when "high velocity" becomes less productive.

Skipping alignment leads to zero-impact UX
Deliverable artifacts are only a small part of the social system that product development entails. Any "productivity" gained by ignoring that system is an illusion.

#UX designer: Carousels are bad from a usability perspective
Web dev: We have recreated the carousel from the classic research paper "don't use carousels" entirely in #CSS

Carousels with CSS  |  Blog  |  Chrome for Developers
Support scroll experiences with navigation buttons and markers with just a few lines of CSS.

In the ZIRP era, #UX was evangelized as a magic wand to 10x value — and after that bubble popped, UX found a niche as a delivery function. Unfortunately, optimizing our process for faster outputs over outcomes meant that #AI came and ate our lunch with instant outputs/no outcomes.
But this was no golden…

Design struggles to be born
The golden age of UX is over. But the momentum that it brought is not yet extinguished, and a new generation of design leaders is seizing it.

what the hell is wrong with meetup.com?
no way to get this away, no X - nothing...
#uifromhell #uxfromhell #ui #ux

Today I had cause to get out my old #Acorn #RISCOS 3 Style Guide to demonstrate that the fundamentals of good #UX can date back well over 30 years - same with the

🤘 Design and Implementation of a 3D Korean Sign Language Learning System Using Pseudo-Hologram
#ui

I uninstalled Acrobat. I have had it with that Adobe crap. 🤮
Bye Felicia.
#UX #Adobe #Acrobat #technology

A long time ago, when I've used the #Opera browser (the real one), I've discovered mouse #gestures. Even though I've only used the basic ones like back / forward / reload / close tab, I've found them brilliant. To this day, I can't comprehend why not only modern browsers rejected this feature, but also why it didn't become widespread across desktop GUIs.
But then, today the peak application #UX is a website packed in a vulnerable low quality embedded browser. And designers are blindly trying to copy bad mobile designs into desktop PC applications, with no consideration how ill fit they are.
#UI #GUI

Users hate #AI. So tech made it mandatory. Even if you don't personally use it, it pollutes what you read and how systems make decisions. The computer's hallucinated word is final.
And it steals your data to do it.
Your tools are constructing you as a subject of surveillance — the #UX is …

The AI age is the "age of no consent"
"Inevitability" means design decisions are no longer informed by user needs; now they are unilaterally imposed. The users are the ones being designed.

#UX has never been able to shake the perception that our work is about the outputs. Managers now look at #AI tools that can generate outputs and ask — this is just as good, right?
They don't have the context to understand that it's NOT just as good. But many designers have *deliberately* avoided…

Only outputs can be automated
By emphasizing design's role as a producer of visual outputs, our leaders have eroded the entire justification for UX as a practice.

#UX #Design claims to be "solving user problems" and "creating value" and "building with empathy" — and yet this feature still doesn't exist.

"Good design is intuitive" is so ingrained into the way we think and talk about the work that we often forget to ask the key question - *to whom?*
Any interface is "intuitive" to someone who is already familiar with the design patterns and the interaction techniques that it uses. Similarly, any interface is "unintuitive" when it introduces the user to new interaction techniques.
🧵 short thread 🧵

It is awesome that #WordPress posts can syndicate to the #Fediverse but the syndication can add some really long posts to the Fedi timeline, like 21-pages-if-you-print long. Not to mention formatting issues.
Ain't nobody reading that on Fedi. 🙂‍
E.g.: #UX #technology

Is your super cool UX really better than just emailing a spreadsheet back and forth?
Before you answer, think about what "better" means to whom. #uxdesign

Kid you not, this's the actual Back button in a "What's New" page for the #Microsoft #Edge #browser. 🫨
(There's a page with tiles for new features. You go to a details page when you select a tile. That detail page has this button to return to tiles page. Note the arrow direction.)
#UX #convention