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The Knowledge-Behaviour Disconnect in LLM-based Chatbots
Jan Broersen
https://arxiv.org/abs/2509.20004 https://arxiv.org/pdf/2509.20004

The Knowledge-Behaviour Disconnect in LLM-based Chatbots
Large language model-based artificial conversational agents (like ChatGPT) give answers to all kinds of questions, and often enough these answers are correct. Just on the basis of that capacity alone, we may attribute knowledge to them. But do these models use this knowledge as a basis for their own conversational behaviour? I argue this is not the case, and I will refer to this failure as a `disconnect'. I further argue this disconnect is fundamental in the sense that with more data and more t…

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